Onboarding & Offboarding

Onboarding & offboarding done right, every time

New starters set up before day one. Departing staff locked out the moment they leave. Smooth, secure transitions without the admin chaos.

The service

What onboarding & offboarding means for your business

The first day should be a great day - not a scramble for accounts and passwords. And when someone leaves, their access should disappear with them.

We manage the entire lifecycle of employee access: provisioning accounts, devices and permissions on the way in, and revoking everything on the way out.

Good fit for

Growing teams adding staff on a regular basis

Good fit for

Businesses without a standard IT onboarding process

Good fit for

Companies concerned about what happens when people leave

Signs it could help

Do any of these sound familiar?

  • New starters waiting days for access

    First-week productivity lost to admin.

  • Ad-hoc provisioning

    Accounts and permissions set up inconsistently.

  • Leavers keeping access

    Old accounts and devices left active.

  • No ownership

    The process happens differently every single time.

None of these are unusual - and they are all fixable. The first step is a free IT health check where we look at your setup and tell you honestly what is worth doing.

What's included

Everything you need, nothing you don't

The scope of this service is clear up front, so you always know what to expect.

Account provisioning

M365, email, apps and systems ready before day one.

Device setup

Laptops configured, secured and ready.

Role-based permissions

Access matched to the job - no more, no less.

Secure leaver handling

Access revoked instantly, devices returned.

Asset tracking

We always know who has what.

Repeatable checklists

A process you can rely on every time.

Why it matters

The difference it makes

Productive from day one

New staff add value immediately.

Tighter security

No orphaned accounts after someone leaves.

Total consistency

The same smooth process every time.

Less admin for you

We handle the coordination.

How we deliver

Simple from start to finish

01

We build the checklist

Matched to your systems and your roles.

02

Provision & prepare

Accounts, devices and access set up in advance.

03

Securely hand back

Access revoked the moment a leaver finishes.

Common questions

Answers, up front

How much notice do you need for a new hire?

A few days is ideal - we'll confirm exactly what we need from you so everything is ready for day one.

Can you recover data from a leaver's accounts?

Yes. We'll help you identify and transfer anything the business needs before access is removed.

Is this part of a managed IT plan?

It can be. Onboarding and offboarding is a standard part of our managed plans, and we can also run it as a standalone service.

Explore further

Related services

Ready to get started?

Book a free IT health check and we'll review your current setup, highlight the risks and tell you exactly how we can help - in plain English, no obligation.